Personal Information and Data Gathering
Registration is required to use certain features of our site. We will collect general contact information, such as name and e-mail address, as well as demographic information, such as age and zip code. Data collected from online user-completed forms is stored in secure, password-protected server locations. Demographic information collected is used to help us, or our partners, to analyze our aggregate user base and better tailor our site, promotions or other features to better serve that user base. Contact information is also used to better understand our user base.
From time to time, Double Bond Winery will contact our registered users who have opted in to be e-mailed with promotional information that we feel would be applicable to, and desired by that user. At any time a user wishes to opt-out of these e-mails, they may do so by contacting firstname.lastname@example.org. Once opted-out, the user will not receive any further communication from us, aside from any system messages that are necessary to that user in specific transactions, such as e-commerce order summaries.
Further use of personal information and data gathered by Double Bond Winery
Double Bond Winery will occasionally utilize partners and vendors to assist it in analysis of the data and information collected by our sites. This information is used in aggregate and anonymous format for the purpose of better tailoring our website, promotions or other company endeavors to better suit our user base. This information is shared with our partners and vendors only on an as-needed basis. Financial information will never be shared with any organization other than those necessary for completing the financial transaction required.
This site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. We also encourage visitors to be courteous in communicating with others and to be smart about choosing when and to whom to release personal information online. Never disclose any personal information that is of a sensitive or confidential nature on any public area of our site.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All registration information is stored in secure locations on password-protected servers.
You must be 21 years of age or older to order and recieve alcoholic beverages sold by Entropy Wine Group. Receipt of shipments containing alcohol required the signature of an adult over the age of 21 at the time of delivery.
Credit Card Charges
Entropy Wine Group orders are by credit card only. We accept Visa and MasterCard.
Shipping rules and regulations are constantly changing. For more information about direct shipping laws and explainations, please go to www.wineinstitute.org. We currently ship exclusively to CA and NV. If you have any questions please contact our Sales department at email@example.com.
Under California law, it is illegal to return wines once sold, except for defective wines, which may be returned for replacement within 30 days of purchase. ***10% RESTOCKING FEE AND NON-REFUND OF SHIPPING CHARGES FOR CANCELLED ORDERS THAT HAVE ALREADY BEEN CHARGED AND/OR SHIPPED.
ALL WINES ARE SOLD IN CALIFORNIA AND TITLE PASSES TO THE BUYER IN CALIFORNIA. We make no representation to the legal rights of anyone to ship or import wines into any state outside California. The buyer is solely responsible for shipment of wines. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to you. WINES MAY BE SOLD ONLY TO PERSONS WHO ARE AT LEAST 21 YEARS OLD. IN PLACING YOUR ORDER, YOU REPRESENT TO US THAT YOU ARE AT LEAST 21 YEARS OLD. When your wine is delivered to you, you will be required to show identification proving that you are at least 21 years of age or older.
Wine shipments limited to the following states: CA, NV. States subject to change without notice. Special restrictions may apply. For more information on direct shipping laws and explanations, you can go to www.wineinstitute.org. Please drink responsibly.
For orders shipping overnight, they must be received by 10:00 a.m. PST. For orders shipping ground, please be advised we cannot be held responsible for orders shipped ground. Wine is not meant to be shipped long distances in hot or cold weather.
Wine Club Cancellation Policy
You are required to accept a minimum of the first two club shipments prior to cancellation of your membership. For our records, cancellation of your Club membership must be submitted in written form (mail, e-mail or fax). PHONE CALL CANCELLATIONS WILL NOT BE ACCEPTED. Prices and state regulations are subject to change without notice.